How to get Nol card in Dubai
How to Get a Nol Card
Getting a Nol card in Dubai is a straightforward process. The Nol card is a smart card used for paying fares on the Dubai Metro, buses, trams, and water buses. Here’s how you can get one:
Types of Nol Cards
- Red Ticket: Designed for tourists or casual users, it can be charged with up to 10 single journeys or 5 daily passes.
- Silver Card: Suitable for everyday users providing up to 5 years validity and the option to add credit.
- Gold Card: Same as the Silver Card but also include the Gold Class compartments on the Dubai Metro and Tram.
- Personalized Blue Card: Comes with other features like balance protection and auto top up. It has to be personalized to be issued.
Steps to Obtain a Nol Card
Purchase Locations:
- Ticket Offices: Available at all Metro stations and some bus stations.
- Ticket Vending Machines: Located at Metro stations, bus stations, and other public places.
- RTA Customer Service Centers: Spread across the city.
Documentation:
- For a Red Ticket, no documentation is required.
- For Silver and Gold cards, purchase directly without documentation.
- For a Personalized Blue Card, you need to provide identification documents such as an Emirates ID or a passport.
Cost:
- Red Ticket: AED 2 plus the cost of the trips.
- Silver Card: AED 25 (includes AED 19 balance).
- Gold Card: AED 25 (includes AED 19 balance).
- Personalized Blue Card: AED 70 (includes AED 20 balance).
Top-up:
- At ticket vending machines, Metro and bus stations.
- Online via the RTA website or mobile app.
- Through RTA authorized sales agents.
Usage
- Simply tap the card at the entry and exit points of Metro stations, buses, trams, or water buses.
- Make sure to maintain sufficient balance for your journeys.
Public Transport Tips
Using public transport in Dubai is efficient and convenient, given the extensive network and modern infrastructure. Here are some tips to make your experience smoother:
1. Get a Nol Card
As mentioned earlier, the Nol card is essential for using public transport. Choose the card type that best suits your needs and keep it topped up.
2. Understand the Public Transport Options
Dubai offers various modes of public transport:
- Metro: Two main lines (Red and Green) extend services to most parts of the city.
- Bus: High frequency and strong interconnection of routes.
- Tram: Operates in the Dubai Marina and the Jumeirah Beach Residence (JBR) areas.
- Water Bus: Offer a beautiful route in replacement of Dubai Creek and Marina.
- Taxi: Available and in pieces based on how they are charged.
3. Plan Your Journey
- Use the RTA Journey Planner or apps like Google Maps to plan routes and schedules.
- Check peak hours to avoid crowded travel times, typically 7:00-9:00 AM and 5:00-7:00 PM.
4. Follow Etiquette and Rules
- Practice social distancing and form a line.
- Contact information for groups with priority seating, including women, children, and the elderly.
- Food and drinks are usually not allowed in most of the public transport zones.
- Observe the signs and the announcements, to ensure the proper navigation through the transit area.
5. Safety and Security
- Dubai’s public transport is generally safe, but always be aware of your surroundings.
- Report any suspicious activities to the authorities.
- Keep personal belongings secure, especially during peak hours.
6. Utilize Apps and Online Services
- Download the RTA Dubai app for real-time information on schedules, fares, and route maps.
- Use apps like Careem and Uber for quick taxi bookings.
7. Take Advantage of Discounts
- Nol cardholders may receive fare discounts, especially with the Nol Red Ticket for tourists.
- Certain cards offer additional benefits such as unlimited travel for a specified duration.
8. Accessibility
- Public transport in Dubai is accessible for people with disabilities. Stations and buses are equipped with ramps, elevators, and designated spaces.
9. Climate Considerations
- Public transport stations are air-conditioned, but it’s still wise to carry water, wear sunscreen, and have a hat for protection against the sun when moving between stops.
10. Emergency Numbers
- Keep emergency contact numbers handy. RTA’s customer service can be reached at 800 9090 for any inquiries or assistance.