Dubai Road Reporting App Empowers Residents
To help ensure Dubai’s roads are kept in tip top condition, Dubai has introduced a new app feature. Residents and visitors can use this tool to report broken roads and objects on the road. Dubai’s commitment to make the city’s roads as smooth and safe as can be through held reflects in the app, encouraging Dubai’s residents to get directly involved in ensuring the ease and safety of road travel.
The Road and Transport Authority (RTA) app permits users to report the issues by submitting a photo and a short description. Everyone can contribute in real time. Fitted within the emirate’s broader ‘Smart City’ vision — aimed at enhancing citizens’ lives via technology and providing an avenue for public involvement in infrastructure upkeep — the app is part of a wider initiative designed to ensure that UAE citizens, at last, hold key positions in Dubai Council.

Road maintenance involving the community has proved successful all over the world. It reduces the time taken to fix road problems. Geo-tagging in the app also helps Dubai’s authorities find and rate issues fast. That all helps prioritize repairs and cut risk to commuters.
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Key Features of the App
- Ease of Use: The supply chain issues can be reported with just a few taps.
- Geo-Tagging: Locate the place for repair teams.
- Response Tracking: Get an extra transparency into the status of your report.
It offers public trust this transparency, encouraging more and more people to get involved and in turn, better maintained road.
It assists authorities in dealing with problems prior to them becoming major problems. Community reporting helps to bring minor things to our attention early and take preemptive measures. Cities like Boston have demonstrated that these types of tools can dramatically cut down on the time it takes to patch potholes and other road ills.
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How Residents Can Help
- Download the App: Available on iOS and Android.
- Report Issues: Submit any road damage you see and take a photo..
- Encourage Participation: Better coverage of road issues means more users.
These small actions will go a long way in improving Dubai’s roads.
A new road reporting app has been introduced in Dubai that will empower citizens to maintain public infrastructure and it’s a great initiative. Geo-tagging and response tracking make it easy to use and useful. Residents and visitors can get involved in making safer, space efficient roads in Dubai which can contribute to helping Dubai’s infrastructure grow.
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Reference List
- Khaleej Times. Dubai Residents, Visitors Can Alert Authorities About Broken Roads, Obstacles on Streets Via App. Khaleej Times, October 2024.
- World Economic Forum. The Rise of Community Reporting in Road Maintenance. World Economic Forum, 2022.
- Road and Transport Authority (RTA). Annual Report on Road Infrastructure and Maintenance Costs. RTA Dubai, 2023.
- Boston City Government. Street Bump App and Its Impact on Pothole Repair Efficiency. Boston, Massachusetts, 2020.